Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
almost 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration

Precautions Alert at Signoff

It would be ideal to take the precautions off the alert at signoff. This information is not necessary at signoff. It is enough to have the precautions pop up when you open the note.
12 months ago in EMR: Documentation/Front Desk / Sign Off 0 In Progress

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
almost 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Report on Caregiver/Treating Provider Unsigned Visits Alone

Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Ability to add modifiers to secondary claims only if not required by primary payer

Is there any way to get around the fact that the secondary payer follows primary payer set up? For [a patient], we need discipline modifiers on the secondary claim. Other than manual intervention, the only way to do this currently is to turn on mo...
about 2 years ago in Admin/Billing/Reporting / Claims / Modifiers 0 Future Consideration

Add the Payer Category to the Outstanding POC report

Currently this report only has the primary payer listed as a column and sporting by payer category would be extremely helpful for us.
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

add last scheduled visit notice

It would be a great feature for our office staff if you could add a feature to the schedule tab (maybe a symbol that occurs within a patient appointment block) that indicates that the current appointment is their last scheduled appointment. Exampl...
almost 4 years ago in EMR: Documentation/Front Desk / Schedule 1 In Progress

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
almost 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Add message at top of statements

We should be able to add our website and a message that patients can pay online at the top of the statements. I know we can add a message at the bottom but that will get easily over looked by the patients, so it would be much better if it could be...
over 1 year ago in Admin/Billing/Reporting / Statements 0 Future Consideration