Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Correct Expected Reimbursement Rates within Reporting

The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
7 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

breakdown of all monies (pt AND insurance) broken down by code

i want to be able to see how much we are collecting on specific codes from the insurance company AND the patient and we want to see that in one report.
about 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Apply button is greyed out

After "completing a goal" if the pt regresses, there is no way to unclick the completed goal and reset that goal. The apply button is grayed out. I was told by tech support that I need to delete the goal and rewrite it as a new one. This isn't acc...
7 months ago in EMR: Documentation/Front Desk / Goals 1 Future Consideration

Ability to add modifiers to secondary claims only if not required by primary payer

Is there any way to get around the fact that the secondary payer follows primary payer set up? For [a patient], we need discipline modifiers on the secondary claim. Other than manual intervention, the only way to do this currently is to turn on mo...
over 2 years ago in Admin/Billing/Reporting / Claims / Modifiers 0 Future Consideration

Precautions Alert at Signoff

It would be ideal to take the precautions off the alert at signoff. This information is not necessary at signoff. It is enough to have the precautions pop up when you open the note.
about 1 year ago in EMR: Documentation/Front Desk / Sign Off 0 In Progress

add last scheduled visit notice

It would be a great feature for our office staff if you could add a feature to the schedule tab (maybe a symbol that occurs within a patient appointment block) that indicates that the current appointment is their last scheduled appointment. Exampl...
almost 4 years ago in EMR: Documentation/Front Desk / Schedule 1 In Progress

Other/Unavailable Appointments

It would be helpful to have the "Other" / unavailable appointments to have adjustable durations and not default to 60 minutes. We use 45-minute appointment slots and "other appointments' as save for eval slots, reminders not to double book, and do...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Please expand the very small margins for notes in the Procedures section of the evaluation and daily treatment documents.

Please expand the margins for notes in the Procedures section of evaluation and daily documents as all information has to be crammed into a 1-2 inch wide field. For some reason this section is very small, despite clinicians needing to enter signif...
7 months ago in EMR: Documentation/Front Desk / Notes 1 Future Consideration

Would like the cash register to prompt for secondary payers.

Hello, Not sure if I picked the correct category but when a patient arrives and has a copay on their secondary ( mostly medicare patients) The cash register does not auto populate and pop open when the patient is arrived. That leads to missed cash...
almost 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Report on Caregiver/Treating Provider Unsigned Visits Alone

Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
about 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration