Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Posting Efficiencies when posting large Remits

When posting a payment....if you clear a claim on a remit and then hit Save&Close, it doesn't hold where you were on the remit, so you have to scroll to where you were again. To help w/ these large remits, it would be nice if you could: 1. ...
over 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Authorization Tracking Secondary and Tertiary Payers

Need ability to track authorizations at the secondary and tertiary levels, not just primary.
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Copy and Paste appointments- Give warning if surpassing Insurance Authorization Limit

Currently the system allows for us to schedule (specifically using the copy/paste appt function) beyond an authorization date and/or visit limit with no warning or alert that the patient has surpassed these limits. If you use the "right-click add ...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Allow PT to add Precaution when documenting

It would save the clinician time if they could add a precaution to a patient's chart while in documenting in the note. As it is now, I can do that after I have added one precaution. But I have to click out of the note to add the first precaution.
8 months ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Include patient's phone number on the waitlist

It would save the front desk time if the waitlist included the patient's phone number so that I didn't have to click off that page to go call the patient. Then I could call all the patient's quickly in succession.
8 months ago in EMR: Documentation/Front Desk / Waitlist 0 In Progress

As a care team user, I'd like messages to be housed in a messaging center.

Business/User Value: As a care team user, I want messages to be housed in a central location on the platform. Acceptance Criteria GIVEN I am a care team userWHEN I am messaging with a patientTHEN I want to be able to locate all messages from one c...
over 2 years ago in Keet / Admin 0

Add/Remove chart template similar to how you can add/remove categories by checking/unchecking

if you add template by mistake need to cancel, reschedule and re arrive visit. Would be nice to have it similar to the areas and categories where you can just check or unck and they are added/removed. Would be smoother and quicker.
about 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Saving Columns when Moved

When working on charges or any other tab within Insight Billing, you are allowed to move and sort columns anyway you'd like, but they don't stay that way once you've moved to a different tab or logged out. For example, the type of insurance a pati...
about 2 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

adding logo to schedules

Can we add our logo to our printed schedules? We went to edit print layout and did not see schedules as one of the options.
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration