Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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When an appointment is cancelled, show waitlist pop-up for that time slot

I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...
almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Ability to document both left/right when documenting goals

Request to have availability when documenting goals to enter notes to the "current" and "desired" and be able to add different body parts (right/left)
about 3 years ago in EMR: Documentation/Front Desk / Goals 1 Future Consideration

Deposit Description field on deposit screen to lock after period close

Requesting for the Deposit Description field in the deposit screen to be grayed out (Locked) once period close is completed. We want to make sure the Batch Name/Description does not get modified after the fact.
about 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

On the new IGO schedule: would like to see the specific therapist week view like at once.

When you select week view, the schdule does not pull up each therapisit's week like it did in the old scheudle. The new schedule shows all therapist's schedule for each day of the week.
about 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Remove unused issues from the Patient with Issues Listing

Please remove the following items for the patients with issue listing. The Clinic does not use these, making the listing very long and hard to get to the items that are missing. Remove these for all payers primary, secondary, and tertiary No relat...
about 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

New Schedule - Move PLAN OF CARE section

The new layout of the Plan of Care section is confusing. Having the POC line wrap is not easy to read.We suggest switching the diagnosis and plan of care sections so the plan of care and PN seciton will be easier to read.
about 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Schedule 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
about 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Add a new line under Insurance in IGO To indicate if the patient has DME Benefits.

We are working on having many of our therapist's transition to IGo. That said, within the insurance and benefits component, there is no line item for anything related to DME benefits. Can I request to have this added as a drop-down option or somet...
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Add new payment methods to system

Can a new payment method for patient refunds be created and a report to display the info per month?
about 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

One-Click Claim as a Payer Feature, not System

Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...
about 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration