This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Additional field request in patient information or case
Hello! We would like to request an additional field in the patient information or case. We need the ability to report on if a patient/resident resides in independent living, assisted living, or memory care. Also, if you have suggestions for an exi...
InsightGO: Can we make exp & visit # for referral and auth required fields?
Front office staff are missing entering many of the ref and auth tracker fields and this may be having adverse effects on being able to generate claims efficiently, "Can we make exp & visit # for referral and auth required fields?"
Add Height and Weight to Client Editor or other area so it can be added to the template for Medication List.
Medication list is required by Humana for authorization for all patients and Humana requires a BMI (height and weight calculation). The clinic would like to request this be added to the Client Editor and then to the template.
Adding a new field to Client Editor, Personal Information Tab Sowing For example 3x/week for 6 weeks
Hello, Would it be possible to add a field in the Demographics, Additional Info or Account Information section? We need to add a field for #visits/week and another one for Duration. Is that is possible. We would prefer it on the Personal Informati...
Test Reminder send a real reminder for the next appointment
Is it possible for the Test text reminders to give the patient the next appointment? Currently if you click the test button in client editor it sends an appointment reminder for a random appointment date, not the patient's next appointment. This w...
It was brought to my attention that when notes are put into the schedule in GO (i.e when a patient cancels), they are not showing up in the 'note' section. You can see under appts why the patient canceled each visit (but these do get cut off &...
Cash rates Wants all of the CPT codes listed, but have a cash rate- i.e. it writes it off. Stops billing after the cash rate, or adjusts off. Lists CPT code Submit for reimburshment from insurance companies and companies like Medishare and AFLAC.