This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
Deleting multiple lunches, meeting times, or planning times would be super helpful like we can delete multiple appointment for a client. This would replace having to delete them one by one
remove trailing spaces in all the search text bars
Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
Being able to see all assigned charges/CPT codes/units in one screen (within the "TIME" tab during sign-off) without having to scroll down will save time for documentation. Currently, if I charge more than 2 different codes (which is arguable EVER...
Alert when scheduling appointments over authorized visit or plan limit
Currently there is no way to alert staff when scheduling appointments that the current authorization or plan visit limit has been exceeded. This results in patients frequently being scheduled over what their insurance will cover and then leaving t...
We desperately need to be able to generate a "non-visit" note. Currently all documentation/charges must be associated with an actual visit. We have many work comp employers who want us to send them "notes" when they no-show and/or cancel for docum...
When editing goals, the "Apply" button shouldn't turn orange or be able to be clicked unless "current value" AND goal "progress" is updated. This would improve compliance with goal updating. ... At this time the only requirement is editing the cur...
Analytics Report time stamp with am/pm or military time
When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
BetterAccess integration: create a way for uploaded files (insurance pictures, etc) to flow over from BetterAccess to Insight
[Member] are currently implementing the BetterAccess integration with Clinicient. Right now, there is the option for the patient to upload files when booking an online appointment in BetterAccess (typically insurance pictures). After these files a...
We would like there to be an option to Label the letter (script, unexpected Discharge, CORF meeting, etc). When I had a user save as pdf all it does is show in attachments as printed letters. We won't ever be able to find anything.