This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Analytics Report time stamp with am/pm or military time
When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
The printer settings for CMS 1500 do not allow for Attn line
Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
Multiple Referral Sources are needed for WC payers
Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
When a case is created for the guarantor tab not to default to the first fee schedule listed
This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
I think it would be a good extra safety net to have the system pop-up a "warning" box, or show the expiration date in red, when an authorization is about to expire. This safety net is in WebPT, so I'm not sure if it can be implented here. The PT's...
A comprehensive & itemized audit report is required that captures all activities a staff member performs in the system. The User Detail report provides no patient level detail & is not helpful. The other audit report, Access Audit Report -...
It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
We are requesting that eVB functionality be expanded to Secondary and Tertiary payers to provided even more benefit to front-end staff due to a high volume of patients having secondary coverage – ie Medicare supplements, Medicaid secondary, or add...
Triage and Engineering reviewed this. Here is the findings:The footer on the second page combined with the message box is what is causing the additional page. Those elements cannot fit on the first page. Please submit this in our Ideas Portal