This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Copay Collection Report (leave off appointments in a failed status)
Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
Would like to see the administrative reports- patient sign in sheet and patient sign in sheet last initial only added to IGO. Would like to see the appointment analysis report-active cases by clinic by therapist added to IGO. Would like to see the...
Remove unused issues from the Patient with Issues Listing
Please remove the following items for the patients with issue listing. The Clinic does not use these, making the listing very long and hard to get to the items that are missing. Remove these for all payers primary, secondary, and tertiary No relat...
We would like the following columns to be added to the Clinical Issue List to improve overall utilization of the list, provide additional identifiers, and make it easier for Authorization to accurately use this report. Fields are below! 1) Patient...
To assist Revenue Cycle, the following fields have been requested to be added to the Claims Issue Listing. 1) Clinic Name 2) Patient ID 3) Payer Category 4) Treating Therapist Name 5) Supervising Therapist Name 6) Billing Therapist Name 7) Charge ...