Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Apply patient payments automatically

Can applying patient payments be automated? It is very time consuming and tedious to apply pt pmts through Payments/Cash Collections and uncheck the charges boxes so the pmt is applied to the older charge first...then apply the pmt. Please tell me...
11 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

When staff member deactivated, clear all future availability

No description provided
11 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Tracking patient visit limits

Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
11 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

report of new evals

please create a report of listing all new patients 1)for the day 2) for the week 3)for the month. How is this helpful? 1) front desk can monitor all payers for the day or the week for authorization or to monitor signed evals as they come in. 2) cl...
11 months ago in EMR: Documentation/Front Desk / Reporting 0 Existing Functionality

List Preferred Name instead of Given Name when printing Future Patient Appointment Schedule

List Preferred Name instead of Legal First Name
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 1 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
about 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
4 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
about 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

would like to be able to back date a goal

Goals: When you want to simply complete a goal, we have to change the date to current or future date to complete/meet it. There is not a way to back date the goal before completing it. It would be nice to be able to mark complete without necessari...
over 2 years ago in EMR: Documentation/Front Desk / Goals 0 In Progress

Max visit countdown feature request

Max visit limit countdown feature request: • We have two major payers that have calendar year visit max and require authorization after x amount of visits. Ex. 20 visit limit with precert required after the 5th visit. • There is currently do not h...
almost 3 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration