This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Add "Credit Card" as a Method Type when Posting Insurance Payments
Is it possible to add another method type called "Credit Card" to choose from when posting Insurance Payments (from Payments F5 tab)? We have been receiving more insurance payments via credit card and it would make reconciliation easier if this me...
When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
Would be helpful to add more options/colors to signed notes to allow for quicker recognition of appt. type. and better tracking of supervised visits for COTAs/PTAs.
I would like it if I have a patient pulled up, we could just make appts underneath that patient vs having to copy an appt or search again for a patient…
Sort Appt History Chronologically by year on Change Log Tab
When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
Correct Expected Reimbursement Rates within Reporting
The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
remove trailing spaces in all the search text bars
Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...