This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
please create a report of listing all new patients 1)for the day 2) for the week 3)for the month. How is this helpful? 1) front desk can monitor all payers for the day or the week for authorization or to monitor signed evals as they come in. 2) cl...
I would like it if I have a patient pulled up, we could just make appts underneath that patient vs having to copy an appt or search again for a patient…
Sort Appt History Chronologically by year on Change Log Tab
When viewing appt hx on change log tab, Clinicient for some strange reason sorts the visits based on MONTH rather than YEAR. This serves no purpose and makes viewing the appointment history extremely confusing when looking at a patient who has tre...
It would save the clinician time if they could add a precaution to a patient's chart while in documenting in the note. As it is now, I can do that after I have added one precaution. But I have to click out of the note to add the first precaution.
It would save the front desk time if the waitlist included the patient's phone number so that I didn't have to click off that page to go call the patient. Then I could call all the patient's quickly in succession.
After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
More control/customization for appointment reminders
We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
Customize Demographics and Case Fields available/required
Create a way for leadership to define what Demographic information (aside from hard coded fields required for claim creation/billing) is populated when creating a new patient and case. This would allow leadership to filter out non required fields ...