Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Tracking patient visit limits

Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
7 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

report of new evals

please create a report of listing all new patients 1)for the day 2) for the week 3)for the month. How is this helpful? 1) front desk can monitor all payers for the day or the week for authorization or to monitor signed evals as they come in. 2) cl...
7 months ago in EMR: Documentation/Front Desk / Reporting 0 Existing Functionality

InsightGo Letters Formatting

Please improve the formatting of letters generated in InsightGO. It does not match the formatting in Insight Classic and looks unprofessional when communicating with doctors and other medical personnel. All members utilizing InsightGO would benefi...
7 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Schedule Tab

Be able to have schedule open in it's own tab in InsightGO EMR
over 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Authorization Tracking Version 2 - Updated Reports

For the Updated Reports/ Authorization Tracking V2, it would be helpful to have a real time ACTUAL remaining Auth # column which does NOT include future scheduled appointments. In example, if in auth is in a case for 4 visits with date range 01/01...
over 1 year ago in Admin/Billing/Reporting / Edit an Existing Report 0 In Progress

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Apply to all Cases Option for Updating Payer Information

When payer information needs to be updated, it would save a ton of time to be able to have an "Apply to All Cases" button rather than having to create/update new payer versions across all cases individually. For example: right now, I have a patien...
5 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Customize Demographics and Case Fields available/required

Create a way for leadership to define what Demographic information (aside from hard coded fields required for claim creation/billing) is populated when creating a new patient and case. This would allow leadership to filter out non required fields ...
about 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

More control/customization for appointment reminders

We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration