Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Suggestion to have an effective/termination date added to the payer credentialing under the edit staff

Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
over 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Correct Expected Reimbursement Rates within Reporting

The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
2 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Would like the ability to attach documents to tasks

For billing purposes. Would be able to send W9 or EOB.
6 months ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Increase the character limit in InsightGO to more than 500 when creating or editing goals

No description provided
6 months ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Apply patient payments automatically

Can applying patient payments be automated? It is very time consuming and tedious to apply pt pmts through Payments/Cash Collections and uncheck the charges boxes so the pmt is applied to the older charge first...then apply the pmt. Please tell me...
7 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

follow appointment changes

When I move an appointment it currently only show what time that change was made. I want to know when it was moved. Who moved it. Where it move from (date and apt time). I want to know all the moves and how many times it's been moved. It's hard to...
9 months ago in EMR: Documentation/Front Desk / Schedule 0 In Progress

Reverse phone search

When a patient calls and leaves a phone number without any other identifiable information or the voicemail gets broken up by service it would be helpful to reverse search for patient by phone number.
9 months ago in Admin/Billing/Reporting / Clinical Settings 0 Existing Functionality

When staff member deactivated, clear all future availability

No description provided
7 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Tracking patient visit limits

Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
7 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

report of new evals

please create a report of listing all new patients 1)for the day 2) for the week 3)for the month. How is this helpful? 1) front desk can monitor all payers for the day or the week for authorization or to monitor signed evals as they come in. 2) cl...
7 months ago in EMR: Documentation/Front Desk / Reporting 0 Existing Functionality