This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Ability to Block Time in a slot that had a patient cancel
Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
It would be fantastic if the expandable side bar that opens when you click on a patient appointment could list the day/date of the patient's next appointment.
When I move an appointment it currently only show what time that change was made. I want to know when it was moved. Who moved it. Where it move from (date and apt time). I want to know all the moves and how many times it's been moved. It's hard to...
Print a daily schedule with patient's name and phone number. We are in Hurricane alley and need to be able to notify patients of openings and closings. Others may have similar issues for next day contacting.
It would help with contacting patients when landlines are down and ability to have contacts in hand when systems are down, as well.
We would like there to be an option to Label the letter (script, unexpected Discharge, CORF meeting, etc). When I had a user save as pdf all it does is show in attachments as printed letters. We won't ever be able to find anything.
I would like it if I have a patient pulled up, we could just make appts underneath that patient vs having to copy an appt or search again for a patient…
After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
More control/customization for appointment reminders
We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...