Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Apply patient payments automatically

Can applying patient payments be automated? It is very time consuming and tedious to apply pt pmts through Payments/Cash Collections and uncheck the charges boxes so the pmt is applied to the older charge first...then apply the pmt. Please tell me...
7 months ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Tracking patient visit limits

Tracking patient visit limits for multiple cases Requesting that there be an option to track visit count per patient across all cases. We are getting more patients that have a yearly visit max, regardless of the case.
7 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

report of new evals

please create a report of listing all new patients 1)for the day 2) for the week 3)for the month. How is this helpful? 1) front desk can monitor all payers for the day or the week for authorization or to monitor signed evals as they come in. 2) cl...
7 months ago in EMR: Documentation/Front Desk / Reporting 0 Existing Functionality

InsightGo Letters Formatting

Please improve the formatting of letters generated in InsightGO. It does not match the formatting in Insight Classic and looks unprofessional when communicating with doctors and other medical personnel. All members utilizing InsightGO would benefi...
7 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Schedule Tab

Be able to have schedule open in it's own tab in InsightGO EMR
over 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Additional phone number types

Would it be possible to add more phone number types? A few that pop to mind: Spouse mobileSpouse workCare managerSonDaughter Thanks!
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Customize Demographics and Case Fields available/required

Create a way for leadership to define what Demographic information (aside from hard coded fields required for claim creation/billing) is populated when creating a new patient and case. This would allow leadership to filter out non required fields ...
about 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

remove trailing spaces in all the search text bars

Automatically remove trailing spaces in all the search text bars. It's annoying that WebPT won't recognize a search word if there happens to be a trailing space.
5 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration