This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
We would love to have a section of the demographics where we could enter the name/phone number/address of the patient's Health Care Proxy or Power of Attorney and maybe a "yes/no" toggle for whether we have the paperwork for this on file in the at...
Ability to Block Time in a slot that had a patient cancel
Currently in InsightGo you are unable to put in a "meeting block" in a slot that once had a patient that has canceled or no-showed. In order to block that time for a meeting, the canceled patient needs to be deleted from the schedule, which makes ...
I would like it if I have a patient pulled up, we could just make appts underneath that patient vs having to copy an appt or search again for a patient…
After a patient is marked as arrived a pop up box would appear to alert to the front desk staff or billing department or therapist to make sure that this task is completed when the patient arrives. (There would be either a front desk box, billing ...
Would like to be able to fax from the attachment section
We provide multiple services for patients needing durable medical equipment which requires a lot of paperwork sent back and for to vendors, doctors and back to us. We are unable to fax additional documents from InsightGo and need to be able to do ...
It would be fantastic if the expandable side bar that opens when you click on a patient appointment could list the day/date of the patient's next appointment.
Schedule warning when authorization has expired or patient used up all the visits
Would like for there to be an alert when someone tries to schedule a patient beyond their number of authorized visits or outside of their authorized visit dates. This would cut down on unauthorized or non-payed for visits for patients as well as f...
More control/customization for appointment reminders
We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
When I move an appointment it currently only show what time that change was made. I want to know when it was moved. Who moved it. Where it move from (date and apt time). I want to know all the moves and how many times it's been moved. It's hard to...
a way to trigger a prompt/link when a therapist faxes an initial evaluation that quickly allows them to click over to patient's case and add the POC and Progress note at the same time as sending the evaluation
It is standard to manually add a POC to the patient's case when completing a patient's initial evaluation. It would also be standard to add a progress report to the patient's case after a therapist completes and sends a progress note to the doctor...