Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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InsightGo Letters Formatting

Please improve the formatting of letters generated in InsightGO. It does not match the formatting in Insight Classic and looks unprofessional when communicating with doctors and other medical personnel. All members utilizing InsightGO would benefi...
about 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Add guarantor info to Patient Information Tab

Would like to have the guarantor information added to the personal information tab. At case level has been very repetitive, for both insurance and guarantor.Many clients have multiple cases. Have chance of statement going to the wrong person becau...
about 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Preview fax before sending

When sending a fax to a doctor prior to sending you could review under classic, with GO it just sent w/o review.
about 1 year ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration

POC Alerts for Medicare as Secondary

When asked "Does the system alerts for Plan of Care when Medicare is secondary?" We were advised that the POC alerts is designed for primary payers only. We would like to request to have the POC alerts to be added for when Medicare is the secondar...
about 3 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Auth tracking to be able to handle auths by specific CPT codes

Clincient is not showing when a secondary insurance authorization is critical for auth. Is there any way we can make sure these secondary insurances are giving us the same information on reporting that the primary insurance is? Many state MCDs aut...
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Option to Fax Claims from Billable tab

A significant amount of time and resources would be saved by having the ability to fax claims to payers that have a fax number loaded in the Payer Setup. It would also provide proof of timely filing if the fax submission appeared on the Fax Transm...
about 2 years ago in Admin/Billing/Reporting / Claims 1 Future Consideration

Letters logo

Company logo does not tranfer from classic letters to go. Letters in go look unprofessional
over 2 years ago in EMR: Documentation/Front Desk / Letters 1 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Navigate to an appointment from View Appointments

For Insight Go, there does not appear to be a way to navigate to a specific appointment when viewing a list of patient appointments (eg in Classic we can double click on an appointment when viewing the list, and immediately go to that appointment ...
over 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 1 Future Consideration

Schedule Tab

Be able to have schedule open in it's own tab in InsightGO EMR
over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration