Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Onset Date auto populate from chart note to Case Details

When completing an Initial Evaluation, why must I enter the onset date in my note (in the Subjective portion) and in the Case details? This is redundant and a waste of time. Please make this stop. Thank you. Feature request for Onset Date to be en...
over 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Add Second Fax Field for Physicians / Contacts

I was given this idea from a front desk team member. They have several doctors in their area that have more than one fax #. The request was to add a second fax field to the Contacts so that way if the first fax fails, it auto would try the second ...
about 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Suggestion to have an effective/termination date added to the payer credentialing under the edit staff

Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
almost 3 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Remove old cases/$0 balance lines on statements

When a statement is generated for a current balance, there should not be old line items dropping when they are completed, zeroed out. I recently had a patient contact me because she receive a statement for her 2022 charges, but the statement had l...
over 2 years ago in Admin/Billing/Reporting / Statements 1 Future Consideration

Colored Distinguishers

Would be helpful to add more options/colors to signed notes to allow for quicker recognition of appt. type. and better tracking of supervised visits for COTAs/PTAs.
over 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

More control/customization for appointment reminders

We would like more options for appointment reminders that can be customized for each individual patient and case. We'd like to specify how far in advance the patient gets a reminder -- 1 hour, 6 hours, 24 hours, etc. -- as well as whether or not t...
almost 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Reoccurring Meeting blocks

Option available to make meeting blocks reoccurring monthly or quarterly
3 months ago in EMR: Documentation/Front Desk / Schedule 0 Existing Functionality

InsightGo Letters Formatting

Please improve the formatting of letters generated in InsightGO. It does not match the formatting in Insight Classic and looks unprofessional when communicating with doctors and other medical personnel. All members utilizing InsightGO would benefi...
about 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Add guarantor info to Patient Information Tab

Would like to have the guarantor information added to the personal information tab. At case level has been very repetitive, for both insurance and guarantor.Many clients have multiple cases. Have chance of statement going to the wrong person becau...
about 1 year ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Preview fax before sending

When sending a fax to a doctor prior to sending you could review under classic, with GO it just sent w/o review.
about 1 year ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration