Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Onset Date auto populate from chart note to Case Details

When completing an Initial Evaluation, why must I enter the onset date in my note (in the Subjective portion) and in the Case details? This is redundant and a waste of time. Please make this stop. Thank you. Feature request for Onset Date to be en...
about 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Automatically close note when signed

As soon as we sign a note make the note close rather than leave the tab at the top of the screen. Currently I am required to click to close that note in order to remove it. Again its only one click but I have to do that a dozen times a day every d...
over 1 year ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration

Options under Denied Claims Bucket

When you are in the Denied claims bucket - we would like to have options added at the top for "Pass to Next Payer" or "Bill to Next Payer". This would help in mass submission of denied claims instead of having to go into every claim individually t...
about 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

InsightGo Letters Formatting

Please improve the formatting of letters generated in InsightGO. It does not match the formatting in Insight Classic and looks unprofessional when communicating with doctors and other medical personnel. All members utilizing InsightGO would benefi...
9 months ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Apply to all Cases Option for Updating Payer Information

When payer information needs to be updated, it would save a ton of time to be able to have an "Apply to All Cases" button rather than having to create/update new payer versions across all cases individually. For example: right now, I have a patien...
7 months ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

As a PT user, I want to be able to move exercises or education to another titled case and care plan

Business/User Value: As a PT user I want the ability to move an HEP(s) to another titled case & care plan so that I do not need to 'recreate' the HEP(s) in another EOC. This would greatly improve the therapist user experience. There are times ...
about 2 years ago in Keet / Admin 0

Suggestion to have an effective/termination date added to the payer credentialing under the edit staff

Would be very helpful to have an effective/termination date added to the payer credentialing under the edit staff. We have this for insurance for patients.
over 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Text notifications for therapist call offs

It would be nice to come up with a tool like the text reminders to notify families if a therapist calls off for the day for illness. The same way families receive an appointment reminder
7 months ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Option to Fax Claims from Billable tab

A significant amount of time and resources would be saved by having the ability to fax claims to payers that have a fax number loaded in the Payer Setup. It would also provide proof of timely filing if the fax submission appeared on the Fax Transm...
over 1 year ago in Admin/Billing/Reporting / Claims 1 Future Consideration

allow insurance plan end dates to be entered and tracked

This would be helpful for plans that don't renew on the first of the calendar year, such as plans colleges offer for staff and students, so it would trigger a notification that benefit reverification was required.
about 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration