Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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Security access should be split in Staff Editor

We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
about 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Patient AR Aging Report By Primary Payer Category

It would be helpful to have a patient AR report that shows the patient aging based off of the primary payer category. Our team works accounts by primary payer category including the patient AR. This would save us HOURS of work. Essentially if we c...
over 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Multiple Referral Sources are needed for WC payers

Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
9 months ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration

When a case is created for the guarantor tab not to default to the first fee schedule listed

This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
9 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

SELF REFFERED

When a patient is self referred billing is still requiring an attending physician on the billing, which would be a current MD they are under care with. When self referred is selected we need it to pull the Primary MD info in to be the Attending in...
over 1 year ago in Admin/Billing/Reporting / Billing Settings 1 Future Consideration

Comprehensive Audit Report

A comprehensive & itemized audit report is required that captures all activities a staff member performs in the system. The User Detail report provides no patient level detail & is not helpful. The other audit report, Access Audit Report -...
10 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

View ERAs from Claims Editor

It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
10 months ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

blank 2nd page on statements

Triage and Engineering reviewed this. Here is the findings:The footer on the second page combined with the message box is what is causing the additional page. Those elements cannot fit on the first page. Please submit this in our Ideas Portal
11 months ago in Admin/Billing/Reporting / Statements 0 Future Consideration

printing statements for active or non-active pts

I have requested this before but I would like an option when printing statements, to eliminate printing statements for active patients. That is wasteful as we already give those out in the office.
11 months ago in Admin/Billing/Reporting / Statements 0 Future Consideration

Total Patient Responsibility: Would like a report that not only shows balances due but what balances were due by month before payments were made

Is there a report or way to calculate total patient responsibility for each month? We are trying to compare that to what was uncollected.
over 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration