Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

Admin/Billing/Reporting

Showing 118

Total Patient Responsibility: Would like a report that not only shows balances due but what balances were due by month before payments were made

Is there a report or way to calculate total patient responsibility for each month? We are trying to compare that to what was uncollected.
about 3 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

The printer settings for CMS 1500 do not allow for Attn line

Would like if when the attn: line in the payer setting is filled out the information would print on claims. The printer settings for CMS 1500 do not allow for Attn line.
about 1 year ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Add Remark Codes section to Denials by Denial Date Report

Request for 2 columns to be added Remark Codes and Remark Description/Reason on the Denials by Denial Date Report. Remark Codes come from 835 files once posted based off WPC (Washington publishing company)
about 3 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Multiple Referral Sources are needed for WC payers

Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
about 1 year ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration

claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
about 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
about 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Ability to generate a billing report without creating a visit for use with RTM

Per above, need to be able to just have the ability to submit codes for billing without creating a visit
about 2 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

When a case is created for the guarantor tab not to default to the first fee schedule listed

This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
about 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Comprehensive Audit Report

A comprehensive & itemized audit report is required that captures all activities a staff member performs in the system. The User Detail report provides no patient level detail & is not helpful. The other audit report, Access Audit Report -...
about 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

View ERAs from Claims Editor

It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
about 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration