Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Admin/Billing/Reporting

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better breakdown in referral reporting to see payor mix sent by provider in a timeframe.

when you run a referral report it tells you how many pts a provider sends in a certain time frame but it wont show you what patients were sent. if you click on the provider then it takes you to every patient that theyve ever sent, not the ones sen...
6 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Patient AR Aging Report By Primary Payer Category

It would be helpful to have a patient AR report that shows the patient aging based off of the primary payer category. Our team works accounts by primary payer category including the patient AR. This would save us HOURS of work. Essentially if we c...
about 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

IGO - ability to limit user security for deleting appointments or adding/editing unavailable appointments

Request that the current user security group permission "Appointments" be expanded to denote the:1. Ability to delete appointment. In addition, they currently have reasons for deletion with codes that would like to continue to track.2. Ability to ...
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Security access should be split in Staff Editor

We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
over 1 year ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

SELF REFFERED

When a patient is self referred billing is still requiring an attending physician on the billing, which would be a current MD they are under care with. When self referred is selected we need it to pull the Primary MD info in to be the Attending in...
about 1 year ago in Admin/Billing/Reporting / Billing Settings 1 Future Consideration

Report on Caregiver/Treating Provider Unsigned Visits Alone

Right now, the Unsigned Visits report, when filtered by Caregiver, shows unsigned visits even if they are only waiting on co-sign by a supervisor. I need to be able to hold both my treating providers AND my supervisors accountable for signing thei...
8 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
8 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

One-Click Claim as a Payer Feature, not System

Allow one-click-claim to work as a feature per payer to allow more claims to be submitted electronically. Currently, all institutional claims have to be held for Medicare monthly, unable to have claims go out naturally. Would greatly reduce FTE/ma...
9 months ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Add/edit new payer from InsightGO

It would be useful and time efficient to be able to add a new payer in InsightGO just like the "add/edit new referrer" feature.
over 1 year ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration