This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
IGO - ability to limit user security for deleting appointments or adding/editing unavailable appointments
Request that the current user security group permission "Appointments" be expanded to denote the:1. Ability to delete appointment. In addition, they currently have reasons for deletion with codes that would like to continue to track.2. Ability to ...
It would be helpful to have a patient AR report that shows the patient aging based off of the primary payer category. Our team works accounts by primary payer category including the patient AR. This would save us HOURS of work. Essentially if we c...
We would like security access to be split from the Staff Editor section. This is credentialing related (for example, 1) whether someone is available in a schedule 2) whether someone is able to co-sign 3) whether someone is able to have a schedule ...
When a case is created for the guarantor tab not to default to the first fee schedule listed
This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
When a patient is self referred billing is still requiring an attending physician on the billing, which would be a current MD they are under care with. When self referred is selected we need it to pull the Primary MD info in to be the Attending in...
A comprehensive & itemized audit report is required that captures all activities a staff member performs in the system. The User Detail report provides no patient level detail & is not helpful. The other audit report, Access Audit Report -...
It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
Triage and Engineering reviewed this. Here is the findings:The footer on the second page combined with the message box is what is causing the additional page. Those elements cannot fit on the first page. Please submit this in our Ideas Portal
I have requested this before but I would like an option when printing statements, to eliminate printing statements for active patients. That is wasteful as we already give those out in the office.