Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Header with Identifiers for Attachments

Can a Header/Footer be added to all documents that are printed from the system (including chart notes, attachments, letters, etc) that includes the patient name and Patient ID number? Attachments that are printed currently do not have the identifi...
over 3 years ago in EMR: Documentation/Front Desk / Attachments / Letters / Printed Materials 0 Future Consideration

Enhancement to Change Log Client Editor

If possible, can the change log be expanded in the Client Editor to track all fields in the Personal Information and Case Information Tab (currently doesn't track Diagnosis Code, Authorization Grid, etc), as well as tracking the attachments that a...
over 3 years ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

add sales tax to claims

Sales tax needs to be added to every claim and the taxable amount is the total charges this law is already in effect. Started 1/1/2021 The attached file explains the tax.
over 3 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Breakdown of Insurance Mix per Therapist Report

Is there a report in Clinicient that I’m not finding that would query this out by month or year?
over 3 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Text Alerts for Patients

I would like to ask whether or not the text alerts can be sent earlier than 24hrs prior to appt as well as the day of the appt. Are we able to customize this feature at all? Thank you!
over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Release copays

specifially I want provide the ability to release copays in billing but only that function Insight Billing property: Would like to separate out If not is there a way to have reserved credits automatically released? and It would be for security gro...
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Feature Request: Mobile

We are a mobile therapy practice, constantly using Insight on our phones and tablets. The way the phone numbers appear in Insight you cannot click the number to call. You also cannot click the address to open up your maps app. This would be an inc...
over 3 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Fax Cover sheets

Is there a way to scan in a specific cover sheet for payers? Has a specific bar code on it
over 3 years ago in EMR: Documentation/Front Desk 0 Future Consideration

Automated Application of Interest to Aged Patient Balances

Mountain Land would like to charge monthly interest on their patient accounts with aged balances, without having to manually apply to 1500+ accounts monthly. Ideally the settings could be set at either the clinic level, or at the company level, wh...
over 3 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Insight Go Documenting - Measurements/Tests

When documenting on a measurement/test in InsightGO, the therapist is using the measurement/test area to write a note. In InsightGO only the first 7 characters are visible for measures. In Insight Classic, the entire note is visible as a "Result".
almost 4 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration