Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Additional field request in patient information or case

Hello! We would like to request an additional field in the patient information or case. We need the ability to report on if a patient/resident resides in independent living, assisted living, or memory care. Also, if you have suggestions for an exi...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

InsightGO: Contacts/Referrers are alphabetical by last name but not first. Meaning Jones, Sherri is before Jones, David when scrolling

Contacts may be alpha by last name but not first name
over 2 years ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration

InsightGO: Can we make exp & visit # for referral and auth required fields?

Front office staff are missing entering many of the ref and auth tracker fields and this may be having adverse effects on being able to generate claims efficiently, "Can we make exp & visit # for referral and auth required fields?"
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

AR History by Payer V2 Does not Run like AR 1- You can't actually capture any data the way it is needed because of how the data exports.

Currently V1 of the AR History by Payer-Financial Report shows the Payer Categories (as it should). For V2 of the report, it added a drop down for selecting which clinic, but the report does not show the same payer categories like V1. Can this ple...
over 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

A way to create concurrent charges that won't double the length of their treatment time?

Is there a way to create concurrent charges that won't double the length of their treatment time? For instance when performing VASO and E-stim together in the clinic it only takes 15 min. However because charges can't be billed concurrently our no...
over 2 years ago in EMR: Documentation/Front Desk 0 Future Consideration

During evaluations, you used to be able to click on a field and the entire text would be highlighted to be replaced, now, the cursor is entered and they must manually highlight to replace.

Before when clicking a blue item to type into the default "insert text" use to automatically remove but now when you click it the words remain there.
over 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Add Height and Weight to Client Editor or other area so it can be added to the template for Medication List.

Medication list is required by Humana for authorization for all patients and Humana requires a BMI (height and weight calculation). The clinic would like to request this be added to the Client Editor and then to the template.
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Add Staff ID to Edit Staff Home Page

Can you please add the Staff ID for to the edit staff page? This needs to be added everytime a staff member is added to KEET for integration and it is very inconvenient to have to go to browse staff to locate. Thank you!
over 2 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

Appointments at risk

The reports default to blank "Clinic" this client only has one location, why does it not default to that one clinic, they are having to select Clinic for this report
over 2 years ago in Admin/Billing/Reporting / Reporting 0 Future Consideration

Note icon floats over the text field in InsightGO

For each individual appointments, the note icon floats over the text field in InsightGO scheduler when in condensed view.
over 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration