Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Add Appointment type to Claims tab Columns

Is it possible to add the Type (Standard Visit/Telehealth) field from the Patient Tab to the claims search window? Currently we have to open each claim in our billable search to see if it is standard or telehealth in order to see if a modifer is r...
almost 3 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

User option to have those completed/signed off patients fall off of the tab list immediately after sign off?

When multiple patient notes are open there are multiple tabs across the top of the documentation screen. Once a note is signed off, the current workflow leaves the patient's tab at the top of the documentation screen. Could it be a user option to ...
almost 3 years ago in EMR: Documentation/Front Desk / Sign Off 0 Future Consideration

Additional field request in patient information or case

Hello! We would like to request an additional field in the patient information or case. We need the ability to report on if a patient/resident resides in independent living, assisted living, or memory care. Also, if you have suggestions for an exi...
almost 3 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

InsightGO: Contacts/Referrers are alphabetical by last name but not first. Meaning Jones, Sherri is before Jones, David when scrolling

Contacts may be alpha by last name but not first name
almost 3 years ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration

InsightGO: Can we make exp & visit # for referral and auth required fields?

Front office staff are missing entering many of the ref and auth tracker fields and this may be having adverse effects on being able to generate claims efficiently, "Can we make exp & visit # for referral and auth required fields?"
almost 3 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

AR History by Payer V2 Does not Run like AR 1- You can't actually capture any data the way it is needed because of how the data exports.

Currently V1 of the AR History by Payer-Financial Report shows the Payer Categories (as it should). For V2 of the report, it added a drop down for selecting which clinic, but the report does not show the same payer categories like V1. Can this ple...
almost 3 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

A way to create concurrent charges that won't double the length of their treatment time?

Is there a way to create concurrent charges that won't double the length of their treatment time? For instance when performing VASO and E-stim together in the clinic it only takes 15 min. However because charges can't be billed concurrently our no...
almost 3 years ago in EMR: Documentation/Front Desk 0 Future Consideration

During evaluations, you used to be able to click on a field and the entire text would be highlighted to be replaced, now, the cursor is entered and they must manually highlight to replace.

Before when clicking a blue item to type into the default "insert text" use to automatically remove but now when you click it the words remain there.
almost 3 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Add Height and Weight to Client Editor or other area so it can be added to the template for Medication List.

Medication list is required by Humana for authorization for all patients and Humana requires a BMI (height and weight calculation). The clinic would like to request this be added to the Client Editor and then to the template.
almost 3 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Add Staff ID to Edit Staff Home Page

Can you please add the Staff ID for to the edit staff page? This needs to be added everytime a staff member is added to KEET for integration and it is very inconvenient to have to go to browse staff to locate. Thank you!
about 3 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration