This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Especially when tasks are assigned to the Front Desk as a role, many stay in the list for long periods of time. The ability to move them around and color code them manually would help to make the time sensitive ones stand out more and get them tak...
Adding subscriber information without requiring subscriber address
Insurances do not require subscriber address for claims processing. It would be ideal to add subscriber information in the insurance section without requiring subscriber address. Currently, if the subscriber address is not entered, claims will hol...
Patient Payments automatically apply to correct claim/date of service
Clients are having the issue where patient payments are being applied to the wrong location. Feature request to correct this is allowing the payment to be posted through the appointment which will then grab all information associated with that app...
To assist Revenue Cycle, the following fields have been requested to be added to the Claims Issue Listing. 1) Clinic Name 2) Patient ID 3) Payer Category 4) Treating Therapist Name 5) Supervising Therapist Name 6) Billing Therapist Name 7) Charge ...
Is there a way to change the color of the cases in the Case Information tab of Client Editor? Some patients have both PT and OT cases and our Therapist has accidentally charted on the PT case instead of the OT case.
We would like the ability to choose specific dates of service to print on a statement. If insurance has processed several DOS incorrectly - but a few correctly, we want to be able to send the statement for the correctly processed DOS instead of ha...
Import / Upload a file to create or modify fee schedules.
We would like to request a way to import an excel file or any type of file that would load the charge rates for us when creating new fee schedules or versions. Manually entering new charge code fees individually for multiple fee schedules can be t...