Skip to Main Content
Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

Status Future Consideration
Categories Billing
Created by Guest
Created on Mar 3, 2021

Patient Payments automatically apply to correct claim/date of service

Clients are having the issue where patient payments are being applied to the wrong location. Feature request to correct this is allowing the payment to be posted through the appointment which will then grab all information associated with that appointment (provider, location and date of service). That payment is then placed into a "holding tank" or the cash register. A nightly script runs that will take those payments and try to match up with a claim that is on the account based on those parameters - provider, location and date of service. A report can then be generated to provide what payments were able to be posted and which ones are still in the "holding tank".


This would also take the manual work out of having to post patient payments ever again.

  • Attach files