Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient Payments automatically apply to correct claim/date of service

Clients are having the issue where patient payments are being applied to the wrong location. Feature request to correct this is allowing the payment to be posted through the appointment which will then grab all information associated with that app...
over 3 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Schedule in EMR does not grey out appts at other location

In Insight GO if a clinician has an appt at the other location, the appt is greyed out making it quick and clear that the appt is elsewhere. In Insight EMR the appt looks like a regular appt at the current location whose schedule is being viewed. ...
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Enhancements to Claims Issue List

To assist Revenue Cycle, the following fields have been requested to be added to the Claims Issue Listing. 1) Clinic Name 2) Patient ID 3) Payer Category 4) Treating Therapist Name 5) Supervising Therapist Name 6) Billing Therapist Name 7) Charge ...
over 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Case Color Change

Is there a way to change the color of the cases in the Case Information tab of Client Editor? Some patients have both PT and OT cases and our Therapist has accidentally charted on the PT case instead of the OT case.
over 3 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Add POC tracking to L column in Classic EMR

Add POC tracking to the left column on the scheuduling tab in Classic EMR. In InsightGo the information is in L hand column when patient is highlighted on scheudle, would be nice to have in Classic version also
almost 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking / Schedule 0 Future Consideration

More security access options for Letters in the client editor

Currently, in the system, anyone can edit or delete letters in the client editor by double-clicking them. This can create a security and medical record discrepancy issue. Requesting more restrictions on the editing and deleting of created letters....
over 3 years ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

When entering data for a new patient street should be listed before zip code

When entering data for a new patient street should be listed before zip code
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Appointment Reminders to pull in additional fields

Member has 115+ clinics billing under 4-5 different company names. Clinics are named for internal tracking but do not include company name. The 'Company Name' field on appointment reminders does not currently pull any data. Member would prefer if ...
almost 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Have reminder for Fax reminder for when a Doctor is added to case both INSIGHTGO and EMR

... it can take front office almost 3 to 4 days to get the correct POC signed and referring doctor information put on case. She is requesting that there be an internal reminder for staff - front desk - to fax the correct information to the referri...
almost 2 years ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

TASKS: project Management Tool

We need to be able to use Insight Go in the same way as Insight EMR . Not seeing the same display of being able to look up tasks as comprehensively in Insight Go in comparison to Insight EMR. As an example, if administrator follows up with staff t...
almost 2 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration