Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

All ideas

Showing 490

When a client pays the receipt in IGO states Overpaid when the payment is a credit to the account would like this changed to Prepaid for services.

When a paymnet is taken for coinsurance and or Deductible and will be a credit on the account in IGO the receipt shows as overpaid which is confusing to Patients.
about 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

UHC Requirement 4/1/23 - Start/Stop time in documentation

United Healthcare started requiring "all treatment session notes must include start and stop time in treatment" on 4/1/23 in their medical policy. At this point, Clinicient does not have the capability to have this as an option outside of manually...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

DAILY ACTIVITY>COPAY COLLECTION REPORT to not list cancelled appointments

complex reporting issue
about 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Multiple Supervisors per PTA

Please make it so a PTA can select multiple supervisors to send her note to for cosigning, there is a show all button, but it does not select and save to allow all the PTs to show up We have 1 PTA that shares patients with multiple people and curr...
over 1 year ago in EMR: Documentation/Front Desk / Sign Off 0 Planned

Can the payment correction error check be added to the deposit screen

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Have an alert when payment postings will cause claims to become incomplete.

No description provided
over 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing / Change Log 0 Future Consideration

Feature to bulk reverse write-offs (by claim set)

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Feature to perform bulk write-offs (by claim set)

No description provided
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Have the Auth line be locked down by security group to prevent users from updating unnecessarily

No description provided
over 1 year ago in Admin/Billing/Reporting / Admin 0 Future Consideration