This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
When a client pays the receipt in IGO states Overpaid when the payment is a credit to the account would like this changed to Prepaid for services.
When a paymnet is taken for coinsurance and or Deductible and will be a credit on the account in IGO the receipt shows as overpaid which is confusing to Patients.
UHC Requirement 4/1/23 - Start/Stop time in documentation
United Healthcare started requiring "all treatment session notes must include start and stop time in treatment" on 4/1/23 in their medical policy. At this point, Clinicient does not have the capability to have this as an option outside of manually...
Print Patient Schedule be Editable Example: to have a logo at the top and marketing message at the bottom information
I had a ticket about 3 years ago asking about editing the Print Patient Schedule option when right clicking on an appointment. I'd like to revisit this and see if any feature has been added to be able to edit any content on this print out, and if ...
Would like one central place to view all notes, appointment notes and tasks in Insight GO currently in IGO you need to click on appointment to see note.
Please make it so a PTA can select multiple supervisors to send her note to for cosigning, there is a show all button, but it does not select and save to allow all the PTs to show up We have 1 PTA that shares patients with multiple people and curr...
Have system logs track all parts of payment posting process, including who uploads the 835 file/manually keys payment information. Information viewable on Payment Drop Down to show who posted payment.