Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Clinic Assigned after Posting a payment

Hello, we are wondering how the system decides what clinic to post a payment under (when looking at it under payment research screen) and if there is a way to default this to always tie into particular location. We know that on the back end report...
over 3 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Cash register after arriving appointment

Currently if the patient has a balance the cash register opens as soon as you arrive the appointment, while this may be helpful for the front desk it is a pain for the clinical staff as it adds yet another click to the process of doing notes
about 1 year ago in EMR: Documentation/Front Desk / Cash Register / Chart View 0 Future Consideration

Exporting AR reports to Excel

I am trying to export AR reports and manipulate in excel, but have issues because of the grouping, merging and formatting that is on the reports. When I export to excel, you have to be careful then not to accidentally click on the name or it tries...
over 3 years ago in Admin/Billing/Reporting / Reporting 1 Future Consideration

Apply partial credit instead of Full

Apply partial credit- $25.00 of $100.00
over 2 years ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Alert or notification when someone replied to a task you're associated with.

It would be nice to get an alert or notification when someone replies to a task that you are associated with, being you created the task, or it was assigned to you. Sometimes throughout the day I forget to check my tasks and it would be easier if ...
about 1 year ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Need an option to enter Assistant in Case information in IGO

This request is driving the need of a space in cases to provide option to add assistance if there is an assistant. Add a box for assistant therapist on the case InsightBilling/EMR > Client Editor > under Case description InsightGO > Patie...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Special characters for degrees symbol

So I can stop typing the word degrees
about 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Existing Functionality

Automatically open chart note when arrived

This was a feature of the classic EMR. The way it is currently set up I have to arrive the note. Then if they have a balance the cash register opens up. So I have to close that. Then I have to click twice more to open the note and begin documentin...
about 1 year ago in EMR: Documentation/Front Desk / Chart View / Notes 0 Future Consideration

Waitlist Search Engine based on Date, Time and Therapist

It would be nice for when a patient cancels, you can easily search waitlist by date/time and therapist who would fit in that time based on criteria. Like if it canceled at 2 and then only the people are on my schedule and available that day of the...
over 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Enhancements to Clinical Issue List

We would like the following columns to be added to the Clinical Issue List to improve overall utilization of the list, provide additional identifiers, and make it easier for Authorization to accurately use this report. Fields are below! 1) Patient...
over 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration