Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Comprehensive Audit Report

A comprehensive & itemized audit report is required that captures all activities a staff member performs in the system. The User Detail report provides no patient level detail & is not helpful. The other audit report, Access Audit Report -...
over 1 year ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Unit Limit Rule Request.

Some payers only pays a set amount. We were wondering if we could set up a rule to where the therapists could only bill 3 units?
over 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Carry forward info to DC note

If a goal is met on a progress note the goal progress does not carry over to the discharge note, so it looks like we have goals that have not been addressed on the DC report even though they were addressed previously. I'd like the progress to carr...
over 4 years ago in EMR: Documentation/Front Desk / Goals 0 Future Consideration

Allowables on ERAs and reports

My request would be the ERAs pull in the allowable amounts from the payers, so we can then report off of them. Today we can do payments and adjustments. Payments only show what has been paid at the time (not necessarily patient amounts), so if we ...
over 4 years ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Payer Alerts - Pop-up at the payer level

Would like to be able to add an alert at the payer level that would pop up to remind the therapist. Ex: payer only allows 4 units per day.
over 4 years ago in EMR: Documentation/Front Desk 0 Future Consideration

View ERAs from Claims Editor

It would be really great if we could view ERAs from the Claims Editor. After posting the only way to view is via the "Print ERA" function, which incidentally also does not have the option to "copy". This is very annoying particularly because the i...
over 1 year ago in Admin/Billing/Reporting / Billing Workflows 0 Future Consideration

Update waitlist range to be one day

I am unable to select a range of time over just one day. It makes me select at least a range over two days even if the patient can't come in the second day. Can we update this so the range can be one day?
about 3 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Show if patient is on the waitlist within their profile

Is there somewhere else to show if a patient is on the waitlist already for a day? Like if I am scheduling a patient, the only way I would know is if I look up for a specific day but if within their profile or something, it pops up on the side tha...
about 3 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Search waitlist by patient

When searching within the waitlist per day, can we search by patient too to see which days they are on the waitlist for?
about 3 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Display patient ID when searching for patient on waitlist

When searching for a patient if it can include the pt's ID # (it already has the pt's DOB & phone #)
about 3 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration