Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Authorization check box or Flag at arrival

Requesting to see the "authorization check box" on a patient's account within the case. Today , the check box is only visible at the overall payer level. This is needed because, when a patient comes in for the evaluation, a flag is needed for the ...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

GO - Edit attachment name

We would like to be able to edit an attachment description once the document has been added. There are times we mistakenly enter the wrong attachment description. It would be nice to be able to edit the description instead of having to delete the ...
almost 2 years ago in EMR: Documentation/Front Desk / Attachments 2 Future Consideration

Capturing Patient Signature in Insight Go

As an "outpatient therapy at home" provider, we have patients sign off on time in/time out similar to a home health agency in order to validate the visit to Medicare. Can Insight Go offer a "patient signature capture" alternative much like that of...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Ability to add a Non-Visit Note

We desperately need to be able to generate a "non-visit" note. Currently all documentation/charges must be associated with an actual visit. We have many work comp employers who want us to send them "notes" when they no-show and/or cancel for docum...
5 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Secondary Payor Visible in Authorizations

When you click on authorizations in a note both the primary and secondary payor should be visible. We are missing out on POCs where Medicare is the secondary payor. It should also show up in the sidebar of the schedule when you click on a patient....
7 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

I would like to be able to search patients by their name, phone number, or DOB, but it has only allowed us to search by their clinicent ID.

It would make work so much quicker because I spend too much time searching for a patients CL ID just to do my job.
over 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

patient reminders - confirming

Having a way for the patient to confirm appointments when reminders are sent, would be extremely helpful. To take it a step further - noting on the appt that it has been confirmed on schedule. That'll eliminate the office staff having to call ever...
over 1 year ago in EMR: Documentation/Front Desk / Appointment Reminders 1 Future Consideration

messaging

We should be able to search messages and we should be able to organize them in folders just like emails. Now you have to go page by page to find a message and this is very time consuming as if you click in a message and it isn't the one you want, ...
4 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

List DOB under Name/Legal Name at the top left of patient menu in InsightGO

It's valuable to have the DOB visible while working in the Insurance tab while verifying benefits. Switching from the Insurance tab to the Demographics tab to get the DOB and then switching back to Insurance to fill in benefits causes delays.
over 1 year ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Preview fax before sending

When sending a fax to a doctor prior to sending you could review under classic, with GO it just sent w/o review.
7 months ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration