This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Is there a way to add a permanent note in the notes section on the left hand side of the payers section? We verify the patients benefits and have to type each one in individually. There is not a box for out of pocket or boxes for amounts met/remai...
Ability to write notes and have attachments open simultaneously.
We cannot read attachments and document at the same time. Right now, my solution is going to a second computer, for something that should be reasonably done on one computer. When we have an evaluation, 99% of the time we have hospital notes in our...
A friend is using a software called practice perfect. There are body charts for pain in the note so you can mark where the patient has pain. I love that! For hand therapists, it would be super helpful to have pictures of the hands show up in the c...
have the summary be historical and available when using the Magic Eye
Summary information from the Objective section hasn't been populating with the magic eyeball. All information from previous notes should show up with the magic eyeball.
The new layout of the Plan of Care section is confusing. Having the POC line wrap is not easy to read.We suggest switching the diagnosis and plan of care sections so the plan of care and PN seciton will be easier to read.
Add a new line under Insurance in IGO To indicate if the patient has DME Benefits.
We are working on having many of our therapist's transition to IGo. That said, within the insurance and benefits component, there is no line item for anything related to DME benefits. Can I request to have this added as a drop-down option or somet...
When a case is created for the guarantor tab not to default to the first fee schedule listed
This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
Make a "Schedule" Tab like the "Case Management" Tab
It would be awesome to have the ability to click once from the documentation to see our schedule and one click to get back. I love the way the "Case Management" tab pops up when you are on it, but you can quickly click on another patient tab as we...