Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Would like the text reminders to go to both parents cell phones.

No description provided
over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Shield- Show secondary insurance

Is there a way to get the 2ndry insurance to show with the primary ins under the shield in the quickview area, as we have different rules to follow with POC's etc and do not catch these. Thank you . As in Insight Go we can not see the 2ndry unless...
over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

Need a change log in the letter templates

The logos for a clinic have been edited to the wrong logo, and would like to know how or who is editing these templates.
over 2 years ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Add Remark Codes section to Denials by Denial Date Report

Request for 2 columns to be added Remark Codes and Remark Description/Reason on the Denials by Denial Date Report. Remark Codes come from 835 files once posted based off WPC (Washington publishing company)
over 2 years ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

IGO- rescheduling appt prompts "cancel appointment" warning

When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

In the Staff Account in Edit Staff notes time/dated by user, and can not be deleted

In the notes section in the staff account anyone can edit and delete the notes, would like that section to time/date stamp with user info and make it where the notes can not be deleted
11 months ago in Admin/Billing/Reporting / Manage Staff 0 Future Consideration

When an appointment is cancelled, show waitlist pop-up for that time slot

I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...
almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

Auto Populated the referral default date DA expiration

This is a feature request to have a 90-day referral auto-populate when "Self Referred" is chosen as a Referral Source.
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Unlikely to Implement

Credit Cards to be an option when giving refunds currently it is a choice when taking a payment but not refunding type.

why we don't allow our refund system to have CREDIT CARDS as an option? So where they have the list on corrections and doing a refund credit cards are not an option?
over 2 years ago in Insight as a Platform / Payments 0 Future Consideration