Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Add CareCredit as option to the Cash Register

Please add CareCredit as another type of credit card to the list of credit card options in the Cash Register.It would clear up a lot of confusion the front desk is having about how to post those type of credit card payments. Thanks!
over 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Ability to customize length of appointment blocks

I would like to request an addition to the Clinical Settings section for "Schedule Rows". Currently the available "Minutes per Block" are 10, 15, 20 and 30. I would like to request the addition of 5 minutes so that we can have some clinics operate...
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Task roles

Wondering if at this time there is the ability to add another Task role in addition to the 4 basic - front desk, therapist, admin, and Billing
over 3 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

see money billed/collected broken down by referral source

want to be able to see what monies were billed/collected from a specific referral source in a specific amount of time.
11 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

better breakdown in referral reporting to see payor mix sent by provider in a timeframe.

when you run a referral report it tells you how many pts a provider sends in a certain time frame but it wont show you what patients were sent. if you click on the provider then it takes you to every patient that theyve ever sent, not the ones sen...
11 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Ability to Edit Evaluation Templates in Insight GO (web browser-based version of Insight)

My organization is trying to gradually switch over to Insight GO as opposed to the desktop program but it doesn't have full functionality because it lacks the ability for the clinician to edit evaluation templates. From Insight GO, the web browser...
11 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Secondary ins info added to schedule sidebar

We would like the secondary insurance information added to the sidebar on the schedule. Secondary information is important to have quick access to when viewing the patient.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Total Patient Responsibility: Would like a report that not only shows balances due but what balances were due by month before payments were made

Is there a report or way to calculate total patient responsibility for each month? We are trying to compare that to what was uncollected.
over 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Ability to edit Receipt Templates

Edit Receipt Templates
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials 0 Future Consideration