This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Ability to Edit Evaluation Templates in Insight GO (web browser-based version of Insight)
My organization is trying to gradually switch over to Insight GO as opposed to the desktop program but it doesn't have full functionality because it lacks the ability for the clinician to edit evaluation templates. From Insight GO, the web browser...
It would be nice to have a easier way to view information regarding MD's in IGo like there is in classic. So if a front desk needs to make a call to the MD, regarding something they can just look them up and not go into a specific patient case to ...
Need autopopulation of the current case in Letters
it is inefficient when creating a letter to scroll down trough all the the cases (all are closed with the (Case=No) except for the current case (case=Yes) I'm working on. Often, I forget to choose the current case, write up my letter only to reali...
Be able to Edit Appt or Status from Note history on completed notes
Since the update we can change the status and/or edit appointment from the note history section. This is great, but I noticed you can't change it retroactively. It would be nice if you could still change the status or edit appt after completing a ...
1. It would be helpful to have a chat received notification sound so the person receiving the chat will know to open the chat box. 2. A chat timestamp would also be helpful to know when the chat was sent.
IGO New Schedule - Add new patient from an appointment time
I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
Would like to see the administrative reports- patient sign in sheet and patient sign in sheet last initial only added to IGO. Would like to see the appointment analysis report-active cases by clinic by therapist added to IGO. Would like to see the...
Allow Authorizations To Be Entered Regardless of Subscriber Field
As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...