Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

SUBMIT A NEW IDEA

EMR: Documentation/Front Desk

Showing 331

Default to the Last Appointment Type Scheduled

We would like to submit a feature request for the schedule to remember the last appointment type when searching a patient to add to the schedule. We are having an issue with the appointment type defaulting the Daily Visit. If the person scheduling...
about 3 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

When a client pays the receipt in IGO states Overpaid when the payment is a credit to the account would like this changed to Prepaid for services.

When a paymnet is taken for coinsurance and or Deductible and will be a credit on the account in IGO the receipt shows as overpaid which is confusing to Patients.
about 3 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

DAILY ACTIVITY>COPAY COLLECTION REPORT to not list cancelled appointments

complex reporting issue
about 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Print Patient Schedule be Editable Example: to have a logo at the top and marketing message at the bottom information

I had a ticket about 3 years ago asking about editing the Print Patient Schedule option when right clicking on an appointment. I'd like to revisit this and see if any feature has been added to be able to edit any content on this print out, and if ...
over 3 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Would like one central place to view all notes, appointment notes and tasks in Insight GO currently in IGO you need to click on appointment to see note.

discrepancy between GO and Classic
over 3 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

UHC Requirement 4/1/23 - Start/Stop time in documentation

United Healthcare started requiring "all treatment session notes must include start and stop time in treatment" on 4/1/23 in their medical policy. At this point, Clinicient does not have the capability to have this as an option outside of manually...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

The ability to task different days/users at once

No description provided
over 1 year ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

The ability to search for users in the Staff Name drop-down by first name in New Tasks

No description provided
over 1 year ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

Custom note templates to auto-populate Account Notes or Tasks

No description provided
over 1 year ago in EMR: Documentation/Front Desk / Notes / Tasking 0 Future Consideration

Cash register after arriving appointment

Currently if the patient has a balance the cash register opens as soon as you arrive the appointment, while this may be helpful for the front desk it is a pain for the clinical staff as it adds yet another click to the process of doing notes
over 1 year ago in EMR: Documentation/Front Desk / Cash Register / Chart View 0 Future Consideration