This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
We would like the following columns to be added to the Clinical Issue List to improve overall utilization of the list, provide additional identifiers, and make it easier for Authorization to accurately use this report. Fields are below! 1) Patient...
Need an option to enter Assistant in Case information in IGO
This request is driving the need of a space in cases to provide option to add assistance if there is an assistant. Add a box for assistant therapist on the case InsightBilling/EMR > Client Editor > under Case description InsightGO > Patie...
If a goal is met on a progress note the goal progress does not carry over to the discharge note, so it looks like we have goals that have not been addressed on the DC report even though they were addressed previously. I'd like the progress to carr...
Waitlist Search Engine based on Date, Time and Therapist
It would be nice for when a patient cancels, you can easily search waitlist by date/time and therapist who would fit in that time based on criteria. Like if it canceled at 2 and then only the people are on my schedule and available that day of the...
Note Notification if another therapist is in the note so they do not override the other.
Since we work as a team in Industrial rehab, several therapists go into client's daily notes. A pop up warning that another therapist is in the note would be helpful so that information is not lost.
UHC Requirement 4/1/23 - Start/Stop time in documentation
United Healthcare started requiring "all treatment session notes must include start and stop time in treatment" on 4/1/23 in their medical policy. At this point, Clinicient does not have the capability to have this as an option outside of manually...
Please try to find solution to allow us to list 2 caregivers' email addresses into the Client Editor ->personal tab. This is a big pain point for our pediatric patients' families. Right now we have to list out the 2nd email contact in the 'note...