EMR: Documentation/Front Desk

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Request to remove payment type of "Cash"

The client would like to remove the cash payment type option in the cash register as they do not accept cash payments.

over 2 years ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

Re-scheduling appointments between different therapists on different days

When a patient reschedules an appointment to a different day, we are unable to EDIT the existing appointment with a different therapist. The patient has to be scheduled with the same therapist on the new day and then moved over to the new therapis...

over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

4 VOTE

Would like the text reminders to go to both parents cell phones.

No description provided

over 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

3 VOTE

Shield- Show secondary insurance

Is there a way to get the 2ndry insurance to show with the primary ins under the shield in the quickview area, as we have different rules to follow with POC's etc and do not catch these. Thank you . As in Insight Go we can not see the 2ndry unless...

over 2 years ago in EMR: Documentation/Front Desk / Chart View 0 Future Consideration

3 VOTE

Need a change log in the letter templates

The logos for a clinic have been edited to the wrong logo, and would like to know how or who is editing these templates.

over 2 years ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

2 VOTE

IGO- rescheduling appt prompts "cancel appointment" warning

When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...

almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

3 VOTE

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time

When editing a patient appointment to reschedule them to another day, need to be able to change the treating therapist like we can the day/time. Currently, we have to change the day/time first, then go to that day, then slide them over to the appr...

over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

2 VOTE

When an appointment is cancelled, show waitlist pop-up for that time slot

I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...

almost 2 years ago in EMR: Documentation/Front Desk / Waitlist 0 Future Consideration

2 VOTE

Auto Populated the referral default date DA expiration

This is a feature request to have a 90-day referral auto-populate when "Self Referred" is chosen as a Referral Source.

almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Unlikely to Implement

2 VOTE

On the new IGO schedule: would like to see the specific therapist week view like at once.

When you select week view, the schdule does not pull up each therapisit's week like it did in the old scheudle. The new schedule shows all therapist's schedule for each day of the week.

almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

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