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Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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EMR: Documentation/Front Desk

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Be able to Edit Appt or Status from Note history on completed notes

Since the update we can change the status and/or edit appointment from the note history section. This is great, but I noticed you can't change it retroactively. It would be nice if you could still change the status or edit appt after completing a ...
9 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Chat feature updates

1. It would be helpful to have a chat received notification sound so the person receiving the chat will know to open the chat box. 2. A chat timestamp would also be helpful to know when the chat was sent.
over 2 years ago in EMR: Documentation/Front Desk / Chat 0 Future Consideration

Remove tasks under "created by me" from task list once completed by assigned user.

Remove tasks under "created by me" from task list once completed by assigned user.
over 2 years ago in EMR: Documentation/Front Desk / Tasking 0 Future Consideration

IGO New Schedule - Add new patient from an appointment time

I would like to initiate adding a new patient from a selected appointment slot. Office staff are normally on the phone with the patient as they are scheduling an evaluation. It would streamline the case creation/scheduling process to be able to se...
over 1 year ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Reports to add to IGO

Would like to see the administrative reports- patient sign in sheet and patient sign in sheet last initial only added to IGO. Would like to see the appointment analysis report-active cases by clinic by therapist added to IGO. Would like to see the...
over 2 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Allow Authorizations To Be Entered Regardless of Subscriber Field

As InsightGo is set up now you are only able to enter an authorization once you've entered the Insurance Subscriber. The system would better serve office staff being able to enter authorizations regardless of subscriber field completion to avoid p...
over 1 year ago in EMR: Documentation/Front Desk / Auth Tracking / Insurance 0 Future Consideration

Print Patient Waitlist

Print Patient Waitlist in InsightGO
over 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Waitlist 0 Future Consideration

Add TIN to ledger

Is there away to add our TIN to the ledger in the cash register?

Insurance Authorization- Added in Change Log

Not showing, and they appear to be, being remove or deleted. Would a like change log
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking / Patient Setup 0 Future Consideration

Patient ID Numbers

Example: the SSN number is 9 digits if you try to enter with less than you get a warning see below. This should also happen when you try to enter a Medicare ID that is not the correct number of characters, but there is no warning as there is when ...
10 months ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration