Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Patient AR report

We need an AR report that shows current, true patient AR - meaning Only balances that in in patient status. The issue with the current report is that it includes insurance credits that offset the patient AR. The most accurate report we have found ...
almost 2 years ago in Admin/Billing/Reporting / New Report 0 Future Consideration

eVB - Functionality for Subsequent Payers

We are requesting that eVB functionality be expanded to Secondary and Tertiary payers to provided even more benefit to front-end staff due to a high volume of patients having secondary coverage – ie Medicare supplements, Medicaid secondary, or add...
10 months ago in Admin/Billing/Reporting / Billing 0 Future Consideration

New IGO schedule: Being able to double click to add an appt vs right click. Just makes things faster

The member would like to double-click to create appointments on the schedule.
about 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Ability to Select the therapist and looks at different locations at once to see their availability

In the new IGO schedule, the member isn't able to select the therapist and look at different communities to check the therapist's availability.
about 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Have the Auth line be tracked through audit/change log

No description provided
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Authorization Required check box

We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
over 1 year ago in Admin/Billing/Reporting / Admin 1 Future Consideration

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
over 1 year ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

breakdown of all monies (pt AND insurance) broken down by code

i want to be able to see how much we are collecting on specific codes from the insurance company AND the patient and we want to see that in one report.
11 months ago in Admin/Billing/Reporting / New Report 0 Future Consideration

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
about 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
almost 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration