Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Ability to see Appointment Notes in Chart View

Appointment notes are really important in our clinics. In InsightGO, it's great to see the Appointment Notes icon on the Schedule. The enhancement request we are suggesting is that the Appointment Notes icon is also visible within the Chart Left N...
12 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Eyeball in each section

Eyeball icon has been great. Is there a way to do an eyeball for each section in documentation (Subjective, Objective, etc.)? So you can add smaller amounts in/specific section. Subjective, objective and procedures
12 months ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Search Payer Files by PO Box

We need to be able to search by PO Box. I also need to know how to export our entire insurance list.
over 2 years ago in Admin/Billing/Reporting / Manage Payers 0 Future Consideration

Authorization Required check box

We would love to see an Authorization Required check box in the client's profile that would also be linked to reports we could run to ensure we are closely tracking these authorizations.
about 2 years ago in Admin/Billing/Reporting / Admin 1 Future Consideration

Would like an icon on the schedule indicating if a patient has a copay

Currently, the $ on the schedule indicates if the patient has a balance due, but I would like an icon on the schedule that notifies if the patient has a copay associated with their account (basically if there is something written in the "copay" bo...
about 2 years ago in EMR: Documentation/Front Desk / Insurance / Schedule 0 Future Consideration

Have the Auth line be tracked through audit/change log

No description provided
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

visit count with max visit (XX of XX) vs authorized visits, alert when reaching the cap

It would be helpful to have the max visit count be considered (work like a count) in the "shield" of IGO to allow better tracking. It will only work when an authorization is put in vs just the standard insurance. It will count the visits but an al...
about 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Copay Collection Report (leave off appointments in a failed status)

Is it possible to add the appointment status to the Copay Collection Report so the front office can know to not calculate the copay? It would even be better if unsuccessful appointments didn't even show up on the report. Appointments that are in a...
about 3 years ago in EMR: Documentation/Front Desk / iGO Reporting/Issues Listings 0 Future Consideration

Move PN/POC Placement on Case Tab

Prior to one of the updates, the PN/POC placement on the case tab was underneath the diagnosis codes. Since the update, the PN/POC is reported in a column 1/3 the size of the screen and causes the info to text wrap and is very difficult to read an...
about 2 years ago in EMR: Documentation/Front Desk / Case Information / Plan of Care Tracking 0 Future Consideration

Have a change log report for "Security", "Report" Access

We are noticing that the reports available to various groups keeps getting "unchecked". Not sure why this is happening. If it is someone in our organization, it would be helpful to know.
over 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration