Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Electronic Claim Attachments for All Payers

The ability to submit electronic claim attachments through Insight Billing for all payers, not just Worker's Compensation or No-Fault payers. More payers are requesting electronic copies of documentation at claim submission, leading to many denial...
about 1 year ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Delete all recurring appointments

When going to delete a recurring appointment, give the option to delete only this appointment or all appointments going forwards-- both regular patient appointments and "other" appointments.
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

saving charts to desktop

Working front desk, I get many requests for chart notes from WC or insurance companies. We need to be able to open a chart and save the entire chart on the desktop. Printing out six weeks of notes separately is a waste of paper and time. We work w...
almost 2 years ago in Admin/Billing/Reporting / Report Access 2 Future Consideration

Maintain a patient selection when scheduling multiple appointments

It would increase efficiency with scheduling if you could search for a patient and have them selected so that when you go to schedule an appointment you don't have to search for the patient again. This would be especially helpful when scheduling p...
almost 2 years ago in EMR: Documentation/Front Desk / Scheduling Workflows 0 Future Consideration

Check in

Make it so when patients check in and have multiple appointments with difference disciplines that they are checked into all of their appointments with 1 click.
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

No Show Tracker Pop Up

A pop up would come up after no showing the patient’s appointment to help clinicians and the reception team monitor the attendance of the patients and to limit no-shows. The pop up would show the number of times a patient has no showed for their a...
about 1 year ago in Admin/Billing/Reporting / Change Log 0 Future Consideration

Adding icon to scheduler

Can an icon on an individual therapist scheduler be added to indicated if an individual patient has a 10th visit progress note or re-eval due? That way the therapist does not have to open the chart to actually see if they have one due. We print ou...
almost 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Please expand the very small margins for notes in the Procedures section of the evaluation and daily treatment documents.

Please expand the margins for notes in the Procedures section of evaluation and daily documents as all information has to be crammed into a 1-2 inch wide field. For some reason this section is very small, despite clinicians needing to enter signif...
5 months ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Discharge automatically triggers letter to doctor

When discharging a client, if not a formal Discharge eval, we have to go into Classic to use template for Quick Dc to send to doctor. Either way, can a discharge in Insight Go automatically trigger a letter to the doctor?
about 1 year ago in EMR: Documentation/Front Desk / Letters 0 Future Consideration

Create a report that tracks Hard Caps (visits) across cases and disciplines.

I'm sure many clients would benefit from this! There is a report for authorized visits, but not for Hard Caps. If a patient has a hard cap on visits, but doesn't need an Auth, we put the visits in the auth field so we can keep track that way. Howe...
about 1 year ago in EMR: Documentation/Front Desk / Case Management Report 0 Future Consideration