Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Analytics Report time stamp with am/pm or military time

When running report on documentation finalization noted the day/time stamp is available however unknown if am/pm. This is important data need to check if documentation is being done in timely manner based on specific expectations. Per our billing ...
8 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Saving Columns when Moved

When working on charges or any other tab within Insight Billing, you are allowed to move and sort columns anyway you'd like, but they don't stay that way once you've moved to a different tab or logged out. For example, the type of insurance a pati...
almost 2 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

As a care team user, I'd like messages to be housed in a messaging center.

Business/User Value: As a care team user, I want messages to be housed in a central location on the platform. Acceptance Criteria GIVEN I am a care team userWHEN I am messaging with a patientTHEN I want to be able to locate all messages from one c...
about 2 years ago in Keet / Admin 0

adding logo to schedules

Can we add our logo to our printed schedules? We went to edit print layout and did not see schedules as one of the options.
about 2 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

Can we add middle initial to name search in GO?

When you search for names in GO, the middle initials aren't on the name, so if you don't know the DOB of a patient, it can be hard to confirm you have the right patient. Can the middle initial please also be displayed in GO? Thanks!
almost 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Popup Alerts

Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
almost 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

Add drop down menu to billing codes for Ther. Ex, Neuro Reed, and Therapeutic Activities

Since insurance auditors are asking for treatment rationale for billing Ther. Ex, Neuro reed, and Ther. Activities, I would like to suggest a drop down menu that would pop up when each of these codes are used so that you could customize for each p...
over 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Correct Expected Reimbursement Rates within Reporting

The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...
4 months ago in Admin/Billing/Reporting / Edit an Existing Report 0 Future Consideration

Multiple reminders per patient

Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
over 2 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

Creating an addendum note to a completed note that is signed in InsightGo.

Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
almost 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration