Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Can we add middle initial to name search in GO?

When you search for names in GO, the middle initials aren't on the name, so if you don't know the DOB of a patient, it can be hard to confirm you have the right patient. Can the middle initial please also be displayed in GO? Thanks!
about 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Popup Alerts

Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
about 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration

CPT codes added to Auth

Adding an option for CPT codes that have been authorized to the auth approval info. So that, when a therapist tries to bill a code that is not authorized, system will not let them proceed until changing to a code that has been authorized.
4 months ago in EMR: Documentation/Front Desk / Auth Tracking 0 Future Consideration

Include patient's phone number on the waitlist

It would save the front desk time if the waitlist included the patient's phone number so that I didn't have to click off that page to go call the patient. Then I could call all the patient's quickly in succession.
9 months ago in EMR: Documentation/Front Desk / Waitlist 0 In Progress

Creating an addendum note to a completed note that is signed in InsightGo.

Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
about 2 years ago in EMR: Documentation/Front Desk / Notes 0 Future Consideration

Track POC by Visits OR Dates

The visit function does not communicate when seting up the plan of care tracker. The progress repot tracker works for both the visit function and the date function. Id like the plan of care tracker to work the same. Its set up the same as the prog...
about 2 years ago in EMR: Documentation/Front Desk / Chart View / Plan of Care Tracking 0 Future Consideration

Ability to text patients to request an online google review of their services with hyperlink to individual clinics google review page

No description provided
over 1 year ago in Insight as a Platform / Patient Engagement 0 Future Consideration

Add drop down menu to billing codes for Ther. Ex, Neuro Reed, and Therapeutic Activities

Since insurance auditors are asking for treatment rationale for billing Ther. Ex, Neuro reed, and Ther. Activities, I would like to suggest a drop down menu that would pop up when each of these codes are used so that you could customize for each p...
almost 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Free Text Patient Record Alert

We would like to see a free text alert box available for each patient. This free text alert box could be activated within the patient record for any internal alert for the patient needed. The alert box would pop up every time the patient was selec...
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Ability to scan directly into attachments

From my experience when you add an attachment it has to be from a file saved on your computer. This adds and extra step in the process and decreases efficiency. The old clinicient system allowed us to add an attachment right straight from the scan...
over 1 year ago in EMR: Documentation/Front Desk / Attachments 0 Future Consideration