Clinicient Ideas Portal


Welcome!

This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Multiple reminders per patient

Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
about 3 years ago in EMR: Documentation/Front Desk / Appointment Reminders 0 Future Consideration

adding logo to schedules

Can we add our logo to our printed schedules? We went to edit print layout and did not see schedules as one of the options.
almost 3 years ago in EMR: Documentation/Front Desk / Printed Materials / Schedule 0 Future Consideration

In Billing, add the patient DOB on every screen

As you are calling an insurance company, we could be on the case or on the claim editor or the account - would be nice if the patient DOB was on each of these screens so you don't have to go to 3 diff screens to get the info you need to call an in...
over 1 year ago in Admin/Billing/Reporting / Billing 0 Future Consideration

Delete all recurring appointments

When going to delete a recurring appointment, give the option to delete only this appointment or all appointments going forwards-- both regular patient appointments and "other" appointments.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 1 Future Consideration

authorization flag when patient is checked in

Have a flag pop up when patient is checked in for appointment letting front desk/therapist checking in patient to know how many visits are left under authorization and if the auth has expired prior to patient being brought back for treatment.
over 2 years ago in EMR: Documentation/Front Desk / Auth Tracking 1 Future Consideration

Notification to Providers of Demographics Changes

If demographics change, like address or phone number, the EMR sends a notification to the therapists treating the patient.
over 1 year ago in EMR: Documentation/Front Desk / Demographics 0 Future Consideration

Saving Columns when Moved

When working on charges or any other tab within Insight Billing, you are allowed to move and sort columns anyway you'd like, but they don't stay that way once you've moved to a different tab or logged out. For example, the type of insurance a pati...
over 2 years ago in Admin/Billing/Reporting / Billing Settings 0 Future Consideration

Check in

Make it so when patients check in and have multiple appointments with difference disciplines that they are checked into all of their appointments with 1 click.
over 2 years ago in EMR: Documentation/Front Desk / Schedule 0 Future Consideration

Can we add middle initial to name search in GO?

When you search for names in GO, the middle initials aren't on the name, so if you don't know the DOB of a patient, it can be hard to confirm you have the right patient. Can the middle initial please also be displayed in GO? Thanks!
over 2 years ago in EMR: Documentation/Front Desk / Patient Setup 0 Future Consideration

Popup Alerts

Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
over 2 years ago in EMR: Documentation/Front Desk / Case Information 0 Future Consideration