This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
When you search for names in GO, the middle initials aren't on the name, so if you don't know the DOB of a patient, it can be hard to confirm you have the right patient. Can the middle initial please also be displayed in GO? Thanks!
Checking on the availability of red flags or pop ups that can be placed on patients' accounts to warn therapists about certain issues, similar to but not the same as the precautions
Is there a way for patients to be sent more than one reminder or have a combination text and phone call reminders per visit? Would like to send out multiple reminders multiple ways per appointment (i.e. one patient gets multiple reminders by a com...
Add drop down menu to billing codes for Ther. Ex, Neuro Reed, and Therapeutic Activities
Since insurance auditors are asking for treatment rationale for billing Ther. Ex, Neuro reed, and Ther. Activities, I would like to suggest a drop down menu that would pop up when each of these codes are used so that you could customize for each p...
Creating an addendum note to a completed note that is signed in InsightGo.
Is it possible to have the ability to attach an addendum to a therapist note when they need to add something to their documentation? If not, can you please create a way to complete an addendum? Thank you!
From my experience when you add an attachment it has to be from a file saved on your computer. This adds and extra step in the process and decreases efficiency. The old clinicient system allowed us to add an attachment right straight from the scan...
The visit function does not communicate when seting up the plan of care tracker. The progress repot tracker works for both the visit function and the date function. Id like the plan of care tracker to work the same. Its set up the same as the prog...
Correct Expected Reimbursement Rates within Reporting
The Expected Reimbursement values within the Payment Detail by Appointment v3 and Claim Transaction Detail reports are not representing the correct rates. Currently, the values pull based off what the expected reimbursement was calculated at the t...