This portal is to capture your great ideas and improvements to the Insight platform. No PHI should be included and application issues should be still be reported to Clinicient Support.
Ability to write notes and have attachments open simultaneously.
We cannot read attachments and document at the same time. Right now, my solution is going to a second computer, for something that should be reasonably done on one computer. When we have an evaluation, 99% of the time we have hospital notes in our...
A friend is using a software called practice perfect. There are body charts for pain in the note so you can mark where the patient has pain. I love that! For hand therapists, it would be super helpful to have pictures of the hands show up in the c...
have the summary be historical and available when using the Magic Eye
Summary information from the Objective section hasn't been populating with the magic eyeball. All information from previous notes should show up with the magic eyeball.
When a case is created for the guarantor tab not to default to the first fee schedule listed
This benefits the Front Desk and Verification team; every time they create a new case and enter the insurance the guarantor always prefills the fee schedule which results in them have to clear the tab. Leaving the schedule filled messes with our c...
When changing the status of a scheduled appointment to a 'failed state', like Rescheduled, the appointment prompt shows the word "cancelled" repeatedly. This can be confusing/misleading as therapists may be coached not to 'cancel' appointments. Ca...
When an appointment is cancelled, show waitlist pop-up for that time slot
I love how specific the options are. It would be even better if when we cancelled a patient on the therapist’s schedule, it gave us a pop-up reminder that someone was on the waitlist for that slot. For example. Sally Jones is on the waitlist for l...
Some payers are requesting the start & stop time for therapy services performed instead of total minutes. Are there fields in Clinicient for the start/stop time to be added?
Make a "Schedule" Tab like the "Case Management" Tab
It would be awesome to have the ability to click once from the documentation to see our schedule and one click to get back. I love the way the "Case Management" tab pops up when you are on it, but you can quickly click on another patient tab as we...
It would be nice if when you add multiple procedures, they were imported in the order selected (versus it appears in the order they may be in the system). This would help streamline the amount of time to show the order in which the procedures were...