Clinicient Ideas Portal


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This portal is to capture your great ideas and improvements to the Insight platform.
No PHI should be included and application issues should be still be reported to Clinicient Support.

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Hawaii Tax on Allowed Amount

Tax on Allowed amount by Primary Total paid by primary payer + amount sent to copay + amount sent to co-insurance + amount sent to deductible Calculate 4.166% and pass that balance to patient
about 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Add Deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments

Can the deposit screen functionality be enabled in the EMR so the front desk teams can reconcile their payments?
about 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

The ability to apply all patients payments to outstanding dates of service with one button in Cash Collections

Would just like to apply all with one button, but if not, those that have 1 date of service, have one button and they get applied
about 1 year ago in EMR: Documentation/Front Desk / Cash Register 0 Future Consideration

claim status code 9 required by Triwest

HI, we are wondering if there is a way to add a claim status code 9 when submitting a corrected claim. Triwest indicates they use this to bypass timely filing when listed in box 22 or data element CLM20. We only have 7-replacement or 8-void curren...
about 2 years ago in Admin/Billing/Reporting / Claims 0 Future Consideration

Missing append option on insurance authorization

We are missing the "append" option on insurance attachments. We only have replace and cancel options. Insurance authorizations from worker's compensation gets updated depending on if they get approved for more visits, an append option would be goo...
about 1 year ago in EMR: Documentation/Front Desk / Insurance 0 Future Consideration

Make it so the most recent POC always appears at the top of the list

Make it so the most recent POC always appears at the top of the list.
about 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Can POC track length of POC in both days and number of visits?

In the POC tracker…I see a spot to tracks the length of the POC in days and the number of visits. Will it track both? For example if I want to indicate that my POC is good for 90 days or 24 visits will it keep a tracker for both parameters if ente...
about 1 year ago in EMR: Documentation/Front Desk / Plan of Care Tracking 0 Future Consideration

Track Progress Reports by Days or Visits

Therapists are being alerted on every patient in iGO that the Progress Report is due even though it is not due for 30 days.
about 1 year ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Copy evaluation from old case to new case

Be able to copy forward an evaluation from an old case into a new case. will save time on subjective PMH, social history.
over 2 years ago in EMR: Documentation/Front Desk / Documentation 0 Future Consideration

Multiple Referral Sources are needed for WC payers

Request to add another Referral Source field; the ability to see referral details for case managers and insurance adjusters is vital to our workflow. Work comp patients have case manager AND adjuster, contact information needs to be visible for ph...
about 1 year ago in Admin/Billing/Reporting / Manage Referrers 0 Future Consideration